Cambridgeshire Community Services

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Sabrina is a Trainee Nursing Associate and started her apprenticeship in September 2019. When Covid  restrictions came into force she had just finished a placement in a medical short stay unit, but then had to return to her “home” base of iCaSH (sexual health clinic) in Cambridge and resume her role as a Health Care Assistant (HCA).

During this time Sabrina continued to engage with the theory modules in the course and passed an exam with a very good pass mark. Sabrina was also expected to continue in her role as an HCA in the ICaSH clinic as the level of staff sickness in the unit was high due to Covid.

Routine vaccinations for patients were put on hold during this time, but a few weeks ago the go- ahead was given for them to recommence. Sabrina was given the task of collating the spreadsheets to determine who needed to be recalled and to set up the clinics with the help of an HCA who Sabrina was also given line management responsibility for. Sabrina says that it was a big challenge, but one which she has enjoyed, and her line manager has said that Sabrina’s leadership potential has really shone through.

Because Sabrina has been assessed as being able to administer the vaccinations herself, this means that she is able to ensure that the patient journey is continuous with contact with the same member of staff from the initial phone call to book an appointment, to the final administering of the vaccination. Due to Sabrina’s planning, it also means that the patient has a more streamlined appointment with all treatment potentially being given at one time, rather than repeated visits.

Sabrina has demonstrated that her knowledge acquired as an apprentice has allowed her to develop her leadership and clinical skills during the pandemic when resources have been limited and services cut back to a minimum. Working in a community Trust rarely hits the headlines, even during Covid, but Sabrina’s determination to succeed and to use her knowledge to benefit the patient’s experience stands out as exemplary.

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